Confidentiality without vague promises
People should understand more than the word ‘anonymous’: what information is needed, why it is needed and who may see it.
The first conversation
You can describe the initial situation without a full name or sensitive details. Share only what feels comfortable now; whether to continue the conversation remains your choice.
When identity may be needed
Medical care, prescriptions, admission and some legal procedures may require identification. Before you provide information, the professional should explain what is requested, for what purpose and who may access it.
Limits of confidentiality
No responsible service can promise absolute secrecy in every circumstance. Immediate danger to life, violence or other legally defined situations may require action. Before clinical care begins, the person should be told what information is needed and who may access it.
- No patient story is published without separate consent
- Relatives do not receive details merely because they called
- Medical details are not used for advertising analytics