Your enquiry is confidential. If life is in immediate danger, call 112.
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Services · YEREVAN

24-hour addiction help in Yerevan

A 24/7 first contact, urgency screening and direction to emergency, home, outpatient or inpatient care.

A 24-hour contact means an enquiry can be received at any time. It does not mean every visit or procedure begins immediately; emergency danger must first be separated from a situation suitable for planned assessment.

At any hour, the first-contact goal is the same: establish urgency and give one clear next step.

A light twin room

When to call 112 immediately

Abnormal breathing, inability to wake the person, seizures, severe confusion, dangerous hallucinations, chest pain or immediate suicide risk require emergency care.

What the manager asks

Brief answers are enough: what was used, when, whether the person is conscious, how they are breathing and whether a sober adult is present.

  • Approximate location
  • Safe phone or messenger
  • Signs of deterioration now
A private setting for a consultation
Not sure what kind of help is appropriate?

Share only what you feel ready to share. A professional can distinguish an emergency from a planned-care need and suggest one realistic next step.

Possible pathways

Options may include a clinician call, home assessment, outpatient visit, inpatient observation or immediate emergency referral.

A confidential first step

You can begin without sharing your whole personal history

For a first enquiry, a short description of the situation is enough. You do not have to give your full name or share sensitive details; a specialist will calmly explain the possible next steps.

  • No judgement or pressure
  • Only information needed for care is discussed
  • Privacy rules and lawful limits are explained before treatment
Confidential · begin without a full name · no commitment.
After your first message

One conversation, one clear next step

You do not need to commit to treatment or tell your whole story in advance.

How the first conversation works
  1. 01Choose a convenient channel
  2. 02The manager asks only what is needed
  3. 03A professional assesses urgency
  4. 04You receive one clear option for what to do next

Frequently asked questions

Can I contact the centre at night?

Yes. Enquiries are received 24 hours a day.

Will a doctor always come to the home?

No. A visit depends on risk, team availability and whether home is a safe setting.

What should I do while waiting?

Do not leave a confused or unconscious person alone, do not give unprescribed medication and call 112 if the condition worsens.