Your enquiry is confidential. If life is in immediate danger, call 112.
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Services · YEREVAN

Confidential addiction help in Yerevan

Begin without a full name, understand the boundaries of privacy and move safely towards an individual assessment.

Fear of disclosure often delays an enquiry. A first conversation can begin without a full name or a detailed personal history; a short description and a safe reply channel are enough.

Confidentiality is explained rather than used as a vague promise: what information is needed, who may access it and where lawful limits apply.

A light twin room

What you can share first

The manager needs only enough information to screen immediate danger, understand the request and reply safely.

  • A full name is not required
  • No documents are requested in the first message
  • You can choose a convenient messenger

When more information is needed

Clinical care may require information about substances, medication, health conditions and current symptoms. You may ask why each question matters before answering.

A private setting for a consultation
Not sure what kind of help is appropriate?

Share only what you feel ready to share. A professional can distinguish an emergency from a planned-care need and suggest one realistic next step.

Limits of confidentiality

Privacy does not prevent emergency action when life is in immediate danger. Information sharing with family is discussed with the patient within applicable law.

A confidential first step

You can begin without sharing your whole personal history

For a first enquiry, a short description of the situation is enough. You do not have to give your full name or share sensitive details; a specialist will calmly explain the possible next steps.

  • No judgement or pressure
  • Only information needed for care is discussed
  • Privacy rules and lawful limits are explained before treatment
Confidential · begin without a full name · no commitment.
After your first message

One conversation, one clear next step

You do not need to commit to treatment or tell your whole story in advance.

How the first conversation works
  1. 01Choose a convenient channel
  2. 02The manager asks only what is needed
  3. 03A professional assesses urgency
  4. 04You receive one clear option for what to do next

Frequently asked questions

Must I give my full name on the first call?

No. A short description and a reply channel are enough for an initial conversation.

Will family be told about the enquiry?

Information is not automatically disclosed to relatives; consent and lawful exceptions apply.

Must I agree to treatment immediately?

No. A consultation is for understanding risk and options without committing to a programme.