Your enquiry is confidential. If life is in immediate danger, call 112.
WhatsApp
Knowledge hub

Aggression during a drinking episode: put family safety first

Intoxication does not excuse violence. During a threat, leave danger rather than trying to win an argument about treatment.

A calm outdoor space overlooking the mountains

When to leave and call 112

If the person threatens or uses force, has a weapon, attempts to drive or threatens self-harm, move to safety and call 112. Do not block an exit or wrestle objects away.

Not sure what kind of help is appropriate?

Share only what you feel ready to share. A professional can distinguish an emergency from a planned-care need and suggest one realistic next step.

Talk only when it is safer

Discuss treatment during a sober period. Name specific events, your boundary and one next step, such as a joint call or assessment.

A confidential first step

You can begin without sharing your whole personal history

For a first enquiry, a short description of the situation is enough. You do not have to give your full name or share sensitive details; a specialist will calmly explain the possible next steps.

  • No judgement or pressure
  • Only information needed for care is discussed
  • Privacy rules and lawful limits are explained before treatment
Confidential · begin without a full name · no commitment.

Sources

After your first message

One conversation, one clear next step

You do not need to commit to treatment or tell your whole story in advance.

How the first conversation works
  1. 01Choose a convenient channel
  2. 02The manager asks only what is needed
  3. 03A professional assesses urgency
  4. 04You receive one clear option for what to do next