Your enquiry is confidential. If life is in immediate danger, call 112.
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How to help someone you love with addiction

Help begins with safety, clear boundaries and a conversation without shame.

A calm setting for conversation and group work

Choose the right moment

Talk when the person is sober and the setting is calm. Describe specific events you observed and why they concern you; avoid labels and accusations. Do not start the conversation during intoxication or a heated conflict.

Not sure what kind of help is appropriate?

Share only what you feel ready to share. A professional can distinguish an emergency from a planned-care need and suggest one realistic next step.

Offer one next step

Offer to call a professional together or attend an assessment. You cannot force recovery, but you can decide not to fund substance use, lie for the person or hide consequences. Keep boundaries realistic and consistent.

Look after yourself

Family counselling or peer support can reduce exhaustion and help you regain control of your own choices. If there are threats, violence, overdose or immediate suicide risk, call 112.

A confidential first step

You can begin without sharing your whole personal history

For a first enquiry, a short description of the situation is enough. You do not have to give your full name or share sensitive details; a specialist will calmly explain the possible next steps.

  • No judgement or pressure
  • Only information needed for care is discussed
  • Privacy rules and lawful limits are explained before treatment
Confidential · begin without a full name · no commitment.

Sources

After your first message

One conversation, one clear next step

You do not need to commit to treatment or tell your whole story in advance.

How the first conversation works
  1. 01Choose a convenient channel
  2. 02The manager asks only what is needed
  3. 03A professional assesses urgency
  4. 04You receive one clear option for what to do next